Frequently Asked Questions

Expert Answers from Certified Technicians

  • Do you offer same-day or emergency HVAC services?

    Yes, we absolutely do! We understand that a broken furnace in winter or failed AC in summer is an emergency. We provide rapid, same-day service to restore your comfort immediately.

  • Is your company licensed and insured?

    Yes, ExactAir Home Comfort is fully insured, and our technicians are rigorously trained and certified. We protect your property entirely while we are on the job.

  • Do you offer any discounts?

    We are incredibly grateful to those who serve. We proudly offer a 5% discount to all active military personnel, ex-military veterans, and police officers.

  • What areas do you service?

    We cover a wide radius including Everett, Seattle, Bellevue, Kirkland, Lynnwood, Snohomish, Marysville, and 18 other surrounding communities across King and Snohomish counties.

  • How often should I have my HVAC system serviced?

    We highly recommend scheduling maintenance twice a year: an AC tune-up in the spring and a furnace inspection in the fall to ensure year-round efficiency.

  • What is a variable-speed heat pump?

    Unlike traditional single-stage units that blast air at 100% capacity, variable-speed heat pumps adjust their output in precise increments, resulting in ultra-quiet operation and significantly lower energy bills.

  • Do you provide free installation estimates?

    es! If you are looking to replace your old equipment or install a new system, we provide comprehensive, pressure-free estimates with good/better/best pricing options.

  • What does your lifetime workmanship guarantee cover?

    Our lifetime guarantee covers the quality of the labor and installation process. If an issue arises due to our installation workmanship, we will make it right—guaranteed.

  • Are ductless mini-splits a good option for my home?

    Ductless systems are fantastic for homes without existing ductwork, new room additions, or specific hot/cold spots. They are highly efficient and offer targeted zone control.

  • How can I improve my indoor air quality?

    Upgrading from standard 1-inch filters to media cabinets, installing whole-home humidifiers, and adding UV purifying lights to your ductwork can drastically reduce dust, allergens, and airborne viruses.